To make a complaint to Presbyterian Support Central, write to:
Chief Executive of Presbyterian Support Central P O Box 12 706 Thorndon Wellington
The Chief Executive, or someone on their behalf, should respond to your complaint within 48 hours (excluding weekends and public holidays). Making a complaint can bring up a range of emotions. Learn where you can find support during this process.
You might decide to make a complaint to Presbyterian Support Central if, for example:
The Privacy Commissioner deals with complaints about your rights to access and correct your personal information.
For example, you can complain to the Privacy Commissioner if you are unhappy with Presbyterian Support Central’s response to your complaint about redacting information from your copy of the records without explaining why the details have been redacted. The Privacy Commissioner can only look at your complaint if you have already complained to Presbyterian Support Central.
Learn how to make a complaint to the Privacy Commissioner.
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