You can try telling the person who worked on your request, by emailing enquiry@familyworkssld.nz.
If this does not resolve the issue, you can address your complaint to:
Use the same email address, but in the Subject heading put ‘Attention’ plus one of the above roles. For example, “Attention the Director of Family Works”.
You might complain because:
The Privacy Commissioner deals with complaints about your rights to access and correct your personal information.
For example, you can complain to the Privacy Commissioner if you are unhappy with Presbyterian Support Southland’s response to your complaint about redacting the wrong information from your copy of records about you. The Privacy Commissioner recommends you make a complaint to Presbyterian Support Southland, before making a complaint to them.
Learn how to make a complaint to the Privacy Commissioner.
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