DSS and their service providers may need different information to confirm your identity and find your records.
You may be asked for:
If you contact DSS they also have a form that they will want you to complete. You have the right to request your records without completing the form, but finding your records might take longer.
It can assist DSS and their service providers to find records about you if you can provide details about yourself, including:
If you are requesting records about living whānau, let DSS or their service provider know that you have their permission and are acting on their behalf.
They will probably ask you to provide written proof of their permission, for example a document signed by your whānau saying they give you the authority to act on their behalf and access their records.
You may be able to access information about deceased whānau under the Official Information Act.
If you seek information an agency holds about a deceased whanau member, the government agency will decide whether to let you see the information, balancing your whānau member’s rights to privacy, with your rights as their relative.
DSS or their service provider might also ask you for proof:
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