Staff sometimes ask to confirm your identity for your request. They will usually do this when they contact you to talk about what records you want. Requesting your records can bring up a range of emotions. Learn where you can find support to help you before, during, and after you have received your records. If you choose to visit an Oranga Tamariki site officeopen_in_new to make a request they may ask for a photo ID to confirm your identity.
Any details you give can assist Oranga Tamariki to find all the records about you.
For example, it can help if you can tell them about:
If you are uncomfortable with sharing this information, you can let Oranga Tamariki know. They can continue your request without asking you further questions – or contact you later when you feel more ready to talk about it.
Talking to a stranger about this can be hard. Some people found it helpful to write details down before talking to Oranga Tamariki.
Oranga Tamariki will ask you to provide your whānau member’s name, date of birth, and to explain your relationship with them.
They will also ask if your whānau member gave you written permission to make a records request on their behalf.
If your whānau member has passed away, Oranga Tamariki may need a death certificate and proof that you are related to them (for example, birth certificates).
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This webpage is about the information Oranga Tamariki needs when you ask for records about your time in the guardianship or care of others.
Click here to find out more about Oranga Tamariki.
Here records means the information an organisation has kept / made about a person.
Here guardianship is when an adult is put in charge of the care of a person.
A guardian should:
Here being in care means when an organisation is put in charge of a person.
The organisation decides things for the person like:
Giving the right information to Oranga Tamariki will support you to get the right records.
Oranga Tamariki might need to confirm your identity when you ask for your records.
Confirm your identity means making sure you are who you say you are.
This is so they give the correct information to the correct person.
It is a good idea to take photo identification / ID with you if you are going to visit an Oranga Tamariki office.
Oranga Tamariki will ask:
Personal details
The personal details Oranga Tamariki might ask for include:
Oranga Tamariki might ask you questions about:
Oranga Tamariki might ask you to share information about your past like:
This information will help them to find your records.
Information about your whānau / family
It can help Oranga Tamariki if you tell them information about your whānau / family like:
Where you lived
It can help Oranga Tamariki if you tell them information about where you lived like the:
People who were part of your guardianship or care
It can help Oranga Tamariki if you tell them information about the people who were part of your guardianship or care like:
There is information Oranga Tamariki will ask for if you are asking for the records of a whānau / family member.
Oranga Tamariki will ask you if the whānau / family member gave you written permission to ask for the records for them.
Written permission is a letter that says:
and
If the whānau / family is not alive Oranga Tamariki may ask for:
A death certificate is a record of when a person dies.
It has information on it like:
Answering questions about the records you want from Oranga Tamariki can make you feel all sorts of things.
If you do not feel good giving Oranga Tamariki some information you can tell them.
Oranga Tamariki can:
It can be good to have someone to talk to about asking for your records.
You can talk to your:
Kōnae has information on where to get support you if you want to talk about how it feels to get your records.
Click here to find out what support you can get.
This website is not in Easy Read.
Click here to download the information on this webpage as a PDF.
More Easy Read information is available.
Click here to visit our Easy Read library webpage.
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