Soo se faalapotopotoga latou te faia ma umia faamaumauga tau iā te oe, e tatau na mafai ona e mauaina faamaumauga po o ni kopi o au lava faamaumauga pe a e talosaga atu ia i latou.
E itiiti ni mafuaaga o le a lē mafai ai e se faalapotopotoga ona tuuina atu nisi o au faamaumauga po o au faamaumauga uma. Malamalama i tulaga ia i le tulafono o le Puipuiga o Faamatalaga Patino (Privacy Act) ma ou aiā tatau i au faamaumauga.
Afai o oe o na aafia ma sao mai i sāuāga ma ua faia sau tagi faaletulafono pe manao foi e fai sau tagi, mo oe poo lau sui faaletulafono e mafai ona fesiligia le faalapotopotoga o loo ave iai lau tagi mo au faamaumauga.
Malamalama pe faapefea ona maua au faamaumauga pe a faia se tagiopen_in_new.
A e silafia le faalapotopotoga o loo umia au faamaumauga, e mafai ona e fesili iai pe faapefea ona talosagaina au faamaumauga mai ia i latou.
A e lē mautinoa le faalapotopotoga o lo o i ai au faamaumauga, e mafai ona e:
Faafesootai le faalapotopotoga o loo umia au faamaumauga ma fesili iai mo le mauaina o au faamaumauga mai ia latou.
I lalo o le tulafono o le Privacy Act e iai lou aiā tatau e talosagaina ai au faamaumauga i le auala e talafeagai ma oe. Mo se faataitaiga, e mafai ona e talosagaina au faamaugamauga:
e ala i le imeli
Tusi/meli
Telefoni
e oe lava ia i le ofisa
Pepa faatumu i luga o le upegatafailagi a le faalapotopotoga pe afai o iai lea
E ia te oe le aiā tatau e talosaga ai au faamaumauga e aunoa ma se fa‘aaogāina o se pepa faatumu a se faalapotopotoga. Ae e ono umi ai se taimi e tali mai ai le faalapotopotoga i lau talosaga.
Afai o lau talosaga e faanatinati ma ua e ta‘uina mafuaaga o le vave manaomia, e tatau i faalapotopotoga ona utagia lau talosaga faanatinati
E ono fesiligia au faamatalaga e le faalapotopotoga, e faamautinoa ai lou tagata ma fesoasoani ia i latou i le sueina o au faamaumauga. Mo se faataitaiga:
E ono fesiligia e le faalapotopotoga faamatalaga faaopoopo e fesoasoani e maua ai au faamaumauga, e pei o suafa atoa o ou matua, po o suafa ma asofanau o ou tei po o uso, tuagane/tuafafine sa outou nonofo faatasi.
O le mafuaaga ona o nisi taimi o ou faamaumauga e ono teuina i le faila a le aiga.
E tatau lava i le faalapotopotoga ona tali atu i lau talosaga i totonu o le 20 aso faigaluega pe faailoa atu ia te oe:
Afai ae maua e le faalapotopotoga au faamaumauga, e ono faatapulaaina (nātia pe aveesea) nisi faamatalaga (mo se faataitaiga, o faamatalaga e faatatau i isi tagata). Malamalama atili i faamaumauga e faatapulaainaopen_in_new.
Afai ae tuuina atu lau talosaga i se isi faalapotopotoga (e masani lava ona e le o ia i latou au faamaumauga), e manaomia le momoli o lau talosaga ma faailoa atu ia te oe ua latou faia lea tulaga, i totonu o le 10 aso talu ona latou taulimaina lau talosaga.
O le faalapotopotoga na momoli atu iai lau talosaga e 20 aso faigaluega talu ona latou taulimaina lau talosaga e tali atu ai ia te oe.
Pe afai o iai ni faamaumauga, e mafai ona e tauaaoina pe maua ni kopi i le tulaga e te finagalo ai. Mo se faataitaiga:
I lalo o le tulafono e taua o le Privacy Act - e iai lou aiā tatau e te maua ai faamaumauga tau ia te oe i le tulaga e te finagalo ai, faatasi ai ma ni tapulaa faatulagaina. Malamalama atili i lou aiā tatau e maua ai au faamaumauga i le tulaga e te finagalo aiopen_in_new.
Afai e te lē malie i se mafuaaga ua faailoa atu e le faalapotopotoga ua le mafai ai ona latou avatu au faamaumauga i le auala talafeagai e pei ona e talosagaina, e mafai ona fai sau faaseā i le Privacy Commissioneropen_in_new (Komesina o Matā‘upu Patino).
Suesue i ituaiga faamaumauga e mafai ona e mauainaopen_in_new.
You can request records about living or deceased whānau.
However, unless you have your whānau members' permission to act for them or power of attorney, organisations do not have to provide their records to you.
Learn more about your rights to access records.
E mafai ona e talosagaina ni faamatalaga o aiga i lalo o le Tulafono o Faamatalaga Aloaia (Official Information Act) e aunoa ma se latou faatagaga tusitusia pe o le avea o oe ma sui faaletulafono.
Under the OIA government agencies will decide whether to let you access information about your living or deceased whānau, balancing your family member’s rights to privacy with your rights as their relative.
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This webpage gives you advice on how to get your records from times when you were in the guardianship or care of others.
Here records means the information an organisation has kept / made about a person.
Here guardianship is when an adult is put in charge of the care of a person.
A guardian should:
Here being in the care of others means when an organisation is put in charge of a person.
The organisation decides for the person things like:
Kōnae tells you how to get records an organisation has about:
The organisations include:
Faith-based institutions are run by religious groups like churches.
Guardianship is when a guardian is put in charge of a person.
Click here to learn what kinds of records you might get.
You have a legal right to get your records.
A legal right means a law says that you can do something.
A law is a rule made by the Government that everybody must follow.
If an organisation has about you it must:
There are some reasons an organisation may not be able to give you the information you have asked for.
These reasons are set out in the Privacy Act.
Here privacy means keeping information about you safe.
The Privacy Act says how your information should be:
Click here to find out more about your legal rights to your records.
If you are a survivor of abuse in care you:
Here a survivor of abuse in care is where a person:
Here claim is asking the organisation to do something to make up for what happened to a person while they were in care.
The organisation with your records must give them to you if:
Click here to learn more about how to get your records when you make a claim.
Here are the steps to take to ask for your records from the record holder.
The record holder is the organisation that has your records.
Step 1
Contact the organisation that has your records.
You can contact the organisation by:
You do not have to fill out a form on their website.
If you do not fill out a form it may take longer to get your records.
If you want to get your records quickly you will need to tell the organisation why.
The organisation will have to decide if they can give you your records quickly.
Step 2
The organisation may ask you for some personal information.
This could be to:
The organisation might ask for things like your full name including:
The organisation might also ask for things like:
Step 3
The organisation may ask you for extra information to help them find your records.
They could ask you for things like the:
This is because sometimes your records will be kept in a file about your family.
Step 4
The organisation must get back to you in 20 working days.
Working days:
If the organisation cannot get your records to you in 20 working days they have to tell you:
If the organisation cannot give you the records you asked for they must tell you why.
Sometimes an organisation may have to redact some of the information on the records you have asked for.
Redact means hiding / taking out some information in a document.
This is often done with a thick black line.
This could be because there is information about other people in your record.
Click here to learn more about redactions.
If the organisation does not hold your records they might have to ask another organisation if they have them.
This means they will give your request to the organisation they think holds your records.
They have 10 working days to:
The organisation your request has been given to has 20 working days to get back to you.
The 20 working days starts from the day they get the request.
Step 5
If the organisation has your records they should give them to you.
You should get them in the way that works for you like:
The Privacy Act says that you have the right to get the records you have asked for in a way you can:
You can make a complaint to the Privacy Commissioner if the organisation:
and
Click here to find out how to make a complaint to the Privacy Commissioner.
This information is not in Easy Read.
The Privacy Act says you can ask for records about your living whānau / family if they have said so in writing.
You can ask for records about whānau / family who have died if you are their legal representative.
Here a legal representative is someone who looks after the legal rights of a person like an:
An executor of a will is someone who is asked by a person to take care of their things after they die.
An estate administrator looks after the things of a person who has died and has not made a will.
A will is a legal document that is a set of instructions.
It is written:
Different record holders ask for different things when you ask them for information.
For example some may:
You may be able to ask for some information about your whānau / family under the Official Information Act.
Official information is information kept by government:
Sometimes you may not need written permission to ask for official information about your whānau / family member.
You can make a complaint if you are unhappy with how:
Click here to find out more about your rights when getting your records.
Getting your records about when you were in the guardianship and care of others can make you feel lots of things.
It can be good to have someone to talk to about it.
You can talk to your:
Kōnae has information on where to get support if you want to talk about how it feels to get your records.
Click here to find out what support you can get.
These webpages are not in Easy Read.
More Easy Read information is available.
Click here to visit our Easy Read library webpage.
Click here to learn about who made this Easy Read.