Kuo pau ke ‘oatu ‘e he ngaahi potungāue´ pe kautaha kotoa pē kuo nau tauhi ho lekooti´ ha tatau pe ngofua ke ke sio ki ho lekooti´ ‘i ha taimi te ke fiema‘u ai.
‘Oku ‘i ai pē ‘a e ngaahi tefito‘i ‘uhinga ‘e ‘ikai ke fakangofua ai ‘e ha potungāue pe kautaha ha konga pe kotoa ‘a ho ngaahi lekooti´. Vakai ki he Lao´ pe ‘oku ‘iloa ko e Privacy Act pea mo e konga ‘oku fekau‘aki mo ho‘o totonu ki ho ngaahi lekooti´ ki ha ngaahi makatu‘unga kehe.
Kapau na‘e fakamamahi‘i koe pea kuo´ ke ‘osi fakahoko ha lāunga pe ‘oku´ ke faka‘amu ke fakahoko ha lāunga, te ke lava mo ho‘o fakafofonga lao ‘o kole ki he potungāue´ pe kautaha ‘oku nau ngāue ki ho‘o lāunga´ ki ha tatau ‘a ho‘o lekooti´.
Vakai ki he founga ke ma‘u ai ho‘o ngaahi lekooti´ ‘i he taimi te ke ‘eke ai ha totongi huhu‘iopen_in_new.
‘O kapau ‘oku ‘ikai te ke fakapapau‘i ‘a e potungāue pe kautaha ‘oku nau tauhi ho lekooti´ ‘e lava ke ke:
Fetu‘utaki ki he potungāue pe kautaha ‘oku nau tauhi ho lekooti´pea kole ha ngofua ki ai.
Fakatatau ki he kupu‘i lao ki ho‘o totonu fakafo‘ituitui´ pe ‘oku ‘iloa ko e Privacy Act, ‘oku´ ke ma‘u ‘a e totonu ki hono ‘eke ho lekooti´ ‘i he founga pē ‘oku´ ke fiema‘u ke fakahoko‘aki´:
‘Oku´ ke ma‘u ‘a e totonu ke ke ‘eke ho lekooti´ ta‘engāue‘aki ‘a e foomu ‘a e potungāue´ pe kautaha´. Kā ‘e lava ke loloa ange ha ngāue ‘a e potungāue´ pe kautaha´ ke fakakakato atu ho‘o kole´.
‘O kapau ‘oku fakavavevave ho‘o kole´ pea ke tānaki atu mo e ngaahi ‘uhinga ki ai, kuo pau leva ke tokanga ‘a e potungāue´ pe kautaha´ ki he natula ho‘o kole´.
‘E lava ke to e fiema‘u ‘e he potungāue´ pe kautaha´ ‘a ho‘o ngaahi fakamatala fakafo‘ituitui fekau‘aki mo koe´ ke fakapapau‘i koe mo hono kumi ‘a ho‘o lekooti´. Hangē ko e:
‘E kau ‘i he ngaahi me‘a ‘e lava ke to e fiema‘u ‘e he kau tauhi lekooti´ ke toe tānaki atu´, kau ai ha ngaahi fakamatala kehe fekau‘aki mo koe ke tokoni ki hono kumi ho lekooti´. Hangē ko e hingoa kakato ho‘o ongo mātu‘a´, pē hingoa mo e ‘aho fā‘ele‘i ‘a e toenga homou fānau na‘a mou nofo fakataha´.
Ko hono ‘uhinga,´ ‘i he taimi ‘e ni‘ihi ‘oku fa‘a tauhi ‘a ho lekooti´ ‘i he ngaahi faile fakafāmili.
Kuo pau ke tali atu ho‘o kole´ ‘i loto he ‘aho ngāue ‘e 20 fakataha mo ho‘o lekooti´ pē ko hono fakahā atu hangatonu kiate koe:
‘O kapau kuo ma‘u ho lekooti´ ‘e ha potungāue pe kautaha, te nau hanga ‘o (fufū‘i pē faka‘auha) hano konga (hangē ko e ngaahi fakaikiiki fekau‘aki mo ha ni‘ihi kehe). Vakai ki hono faka‘auha mo fufuu‘i ‘o ha lekootiopen_in_new.
‘O kapau ‘e ‘ave ‘e ha potungāue pe kautaha ho‘o kole´ ki ha ‘ōfisi kehe (‘i he ‘uhinga angamaheni he ‘oku ‘ikai tenau tauhi ai ho lekooti´), ‘e fiema‘u ke nau fakahoko ‘a e fakahū ho‘o kole´ mo tala atu ‘oku nau fakahoko e ngāue´ ‘i loto ‘i he ‘aho ngāue ‘e 10 hili hono ma‘u ho‘o kole´.
‘E tukuange leva ‘a e ‘aho ngāue ‘e 20 ki he feitu‘u fo‘ou ‘oku ‘ave ki ai ho‘o tohi kole´ ke nau fai mai ai ha tali hili ‘enau ma‘u ‘a e fekau´.
‘O kapau ‘oku ‘i ai hao lekooti, ‘oku totonu ke ‘i ai ha‘o totonu ki ai pe ma‘u atu ha‘o tatau ‘i ha founga kuo´ ke loto ki ai. Hangē ko eni´:
‘Oku ‘i ai ho‘o totonu ke ke sio ki ho‘o lekooti´ ‘i ha fa‘ahinga fokotu‘utu‘u pē ‘oku´ ke fiema‘u fakatatau ki he lao´ pe ‘oku ‘iloa ko e Privacy Act, kā ‘e ‘i ai pē ‘a e ngaahi fakangatangata. Vakai ki ho‘o totonu ke ke sio ki ho‘o lekooti´ ‘i ha fa‘ahinga fokotu‘utu‘u pē ‘oku´ ke fiema‘uopen_in_new.
‘O kapau ‘oku ‘ikai fakafiemālie ‘a e ‘uhinga kuo ‘oatu ‘e he ‘ōfisi´ fekau‘aki mo ‘enau tu‘utu‘uni ke ‘oua ‘e tuku atu ai ho lekooti´ ‘i he fokotu‘utu‘u na‘a´ ke fili´, te ke lava ‘o lāunga ki he komīsiona´ pe ‘oku ‘iloa ko e Privacy Commissioneropen_in_new.
Vakai fekau‘aki mo e fa‘ahinga lekooti ‘e lava ke ma‘u atu´open_in_new.
Learn more about your rights to access records.
‘E lava pē ke ke fiema‘u hā ngaahi fakamatala fekau‘aki mo e fāmili´ pe kāinga´ fakatatau ki he lau ‘a e lao´ ki he fakamatala´, ‘o ‘ikai toe fiema‘u ha tohi fakangofua mei a kinautolu pē ko ha‘anau fakafofonga lao.
Hangē ko e:
Feinga ke ke ‘ilo‘i ho‘o ngaahi totonu´ pea ko e hā ‘a e me‘a te ke fai kapau ‘oku ‘ikai ke ke fiemālie.
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This webpage gives you advice on how to get your records from times when you were in the guardianship or care of others.
Here records means the information an organisation has kept / made about a person.
Here guardianship is when an adult is put in charge of the care of a person.
A guardian should:
Here being in the care of others means when an organisation is put in charge of a person.
The organisation decides for the person things like:
Kōnae tells you how to get records an organisation has about:
The organisations include:
Faith-based institutions are run by religious groups like churches.
Guardianship is when a guardian is put in charge of a person.
Click here to learn what kinds of records you might get.
You have a legal right to get your records.
A legal right means a law says that you can do something.
A law is a rule made by the Government that everybody must follow.
If an organisation has about you it must:
There are some reasons an organisation may not be able to give you the information you have asked for.
These reasons are set out in the Privacy Act.
Here privacy means keeping information about you safe.
The Privacy Act says how your information should be:
Click here to find out more about your legal rights to your records.
If you are a survivor of abuse in care you:
Here a survivor of abuse in care is where a person:
Here claim is asking the organisation to do something to make up for what happened to a person while they were in care.
The organisation with your records must give them to you if:
Click here to learn more about how to get your records when you make a claim.
Here are the steps to take to ask for your records from the record holder.
The record holder is the organisation that has your records.
Step 1
Contact the organisation that has your records.
You can contact the organisation by:
You do not have to fill out a form on their website.
If you do not fill out a form it may take longer to get your records.
If you want to get your records quickly you will need to tell the organisation why.
The organisation will have to decide if they can give you your records quickly.
Step 2
The organisation may ask you for some personal information.
This could be to:
The organisation might ask for things like your full name including:
The organisation might also ask for things like:
Step 3
The organisation may ask you for extra information to help them find your records.
They could ask you for things like the:
This is because sometimes your records will be kept in a file about your family.
Step 4
The organisation must get back to you in 20 working days.
Working days:
If the organisation cannot get your records to you in 20 working days they have to tell you:
If the organisation cannot give you the records you asked for they must tell you why.
Sometimes an organisation may have to redact some of the information on the records you have asked for.
Redact means hiding / taking out some information in a document.
This is often done with a thick black line.
This could be because there is information about other people in your record.
Click here to learn more about redactions.
If the organisation does not hold your records they might have to ask another organisation if they have them.
This means they will give your request to the organisation they think holds your records.
They have 10 working days to:
The organisation your request has been given to has 20 working days to get back to you.
The 20 working days starts from the day they get the request.
Step 5
If the organisation has your records they should give them to you.
You should get them in the way that works for you like:
The Privacy Act says that you have the right to get the records you have asked for in a way you can:
You can make a complaint to the Privacy Commissioner if the organisation:
and
Click here to find out how to make a complaint to the Privacy Commissioner.
This information is not in Easy Read.
The Privacy Act says you can ask for records about your living whānau / family if they have said so in writing.
You can ask for records about whānau / family who have died if you are their legal representative.
Here a legal representative is someone who looks after the legal rights of a person like an:
An executor of a will is someone who is asked by a person to take care of their things after they die.
An estate administrator looks after the things of a person who has died and has not made a will.
A will is a legal document that is a set of instructions.
It is written:
Different record holders ask for different things when you ask them for information.
For example some may:
You may be able to ask for some information about your whānau / family under the Official Information Act.
Official information is information kept by government:
Sometimes you may not need written permission to ask for official information about your whānau / family member.
You can make a complaint if you are unhappy with how:
Click here to find out more about your rights when getting your records.
Getting your records about when you were in the guardianship and care of others can make you feel lots of things.
It can be good to have someone to talk to about it.
You can talk to your:
Kōnae has information on where to get support if you want to talk about how it feels to get your records.
Click here to find out what support you can get.
These webpages are not in Easy Read.
More Easy Read information is available.
Click here to visit our Easy Read library webpage.
Click here to learn about who made this Easy Read.