Ka taea koe te āwhina e te Mātāpono Matatapu mehemea kāore tētahi whakahaere e aro ana ki ō tika ki raro i te Ture Matatapu
I raro i te Ture Matatapu, kei te whai tika koe ki te tono i ō mōhiohio whaiaro (tae atu ki ngā mōhiohio i ngā pūranga kōrero mōu) e pupuritia ana e ngā whakahaere.
Ko ngā momo whakahaere nei, ko ngā tari kāwanatanga, ko ngā pakihi iti me te rahi hoki, ko ngā kura, ko ngā rōpū mahi atawhai, ko ngā rōpū hapori hoki.
Kāore te Ture Matatapu e aro ana ki ngā āhuatanga ā-kāinga i te nuinga o te wā, ngā āhuatanga ā-kāinga nei, ko ngā āhuatanga e pā ana ki tō whānau me ngā hononga whaiaro.
Ka whakarite te Ture Matatapu i ngā tikanga me whai e ngā whakahaere, arā:
kia mōhio koe ā whea, he aha hoki te take e kohikohi ana te whakahaere i te mōhiohio mōu
kia tika te whakamahi me te tohatoha i ō mōhiohio
kia haumaru, kia pūmau hoki te pupuri i ō mōhiohio
kia taea e koe te whai wāhi atu ki ngā mōhiohio mōu e pupuritia ana e te whakahaere.
Ko te mōhiohio whaiaro, koia ko te mōhiohio mōu, ko te mōhiohio hoki ka taea koe te tautohu.
Mehemea kāore he take ā-ture tā te whakahaere mō te korenga ōna i tuku kia whai wāhi atu ki ngā mōhiohio mōu, mō te korenga rānei e whakatika i te mōhiohio hē (te tāpiri atu rānei he tauakī whakatika), ka taea e koe te tuku amuamu ki te tari o te Mana Mātāpono Matatapu.
I te nuinga o te wā, ka whakatewhatewha te Mana Mātāpono Matatapu i te amuamu mehemea anake kua tuku koe i te amuamu ki te whakahaere i te tuatahi.
Ki te whakapā atu ki te tari o te Mana Mātāpono Matatapu, ka taea te:
Ko te whakahau mō te whai wāhi, he pānui ki te whakahaere e tohutohu ana me whakawātea rātau i ō pūranga kōrero ki a koe.
Ka taea e te Mana Mātāpono Matatapu te whakaputa tētahi whakahau mō te whai wāhi mehemea ka whakatau ia kei te whai tika koe ki ētahi, ki te katoa rānei o ngā pūranga kōrero i tono ai koe.
Ka tohutohu te whakahau mō te whai wāhi i te whakahaere:
Ka taea te pānui ngā Aratohu Whakahau mō te Whai Wāhiopen_in_new kua whakaputahia e te Mana Mātāpono Matatapu.
Mehemea ka tono koe i ngā pūranga kōrero e pupuritia ana e te kōti mō tētahi whakawātanga ehara koe i te kaikaro, i te kawhakapae rānei, tērā pea ka whakatau te āpiha whakawā (he kaiwhakawā i te nuinga o te wā) kia kaua e whakaaetia tō tono.
Mehemea he mōrehu koe nō te tūkinotanga i te wāhi tiaki, ka whakaae ngā kōti kia whai wāhi koe ki ngā pūranga kōrero mōu anō i te nuinga o te wā, ina noa nei e tautokona ai tētahi kerēme.
Mehemea ka tono koe i ngā pūranga kōrero ā-kōti i tētahi atu whakahaere, hei tauira ko te Ratonga Tautoko Tāngata Whaikaha, ka hāngai mai ngā tikanga o te Ture Matatapu me te Ture Mōhiohio Ōkawa, hāunga ngā wā kei te aukatia te hoatu pūranga kōrero ki a koe e te whakahau kōti.
Ākona he kōrero anō mō te tono pūranga kōrero ā-kōti.
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This Easy Read is about:
and
Here records means the information an organisation has kept / made about a person.
The Privacy Commissioner deals with complaints about your rights to get your personal information.
Here in the care or guardianship of others means when an organisation is put in charge of a person and decides things like:
A guardian is an adult put in charge of the care of a person.
A guardian should:
This Easy Read webpage is on the website Kōnae – My Records Guide.
Kōnae – My Records Guide is a website that supports you to get your records from when you were in care.
The website is called Kōnae for short.
The Citizens Advice Bureau is the kaitiaki / guardian of the Kōnae website.
The Citizens Advice Bureau provides free advice to people about things like:
Rights are things that you should get to live a good life.
For example everyone has a right to things like:
The Privacy Act is a law that tells organisations how to look after information it holds.
A law is a rule made by the Government that everybody must follow.
The Privacy Act tells organisations how information must be:
The work the Privacy Commissioner does is guided by the Privacy Act.
You have a right to ask for your personal information under the Privacy Act.
The Privacy Act says the reasons why an organisation should:
You can contact the Privacy Commissioner if you have not been given the information you asked for.
Personal information is any information:
Here identify is where someone can tell the information is about you.
It may have things in it like your:
The Privacy Act tells organisations the rules to follow about personal information.
An organisation needs to tell you:
Here collecting is when an organisation:
You have the right know what information an organisation has about you.
You also have the right to ask an organisation to fix your information if there are mistakes in it.
Here mistakes means if information an organisation has about you is wrong.
You can ask for personal information an organisation has about you.
Organisations are places like:
The Privacy Act does not usually cover information about domestic situations.
Here domestic situation means information about your relationships with people like your:
You should make a complaint to the organisation first if you are unhappy with the information they give you.
You can make a complaint to the Privacy Commissioner if you are unhappy with how the organisation deals with your complaint.
You can make a complaint to the Privacy Commissioner if an organisation:
The Privacy Commissioner can give an access direction to an organisation.
An access direction is when the:
The access direction will tell the organisation:
Click here to find out more about access directions
This website is not in Easy Read.
An organisation may not agree with what the Privacy Commissioner has said.
The organisation can make a complaint to the Human Rights Review Tribunal.
The Human Rights Review Tribunal is a place like a court
The organisation must do this in 20 working days.
Working days are:
You can ask for an enforceable access order if an organisation has not:
An enforceable access order means the organisation has to give you the information the Privacy Commissioner told them to.
You can ask the Human Rights Review Tribunal for an enforceable access order.
The Privacy Commissioner may be able to support you to do this.
The Privacy Act rules do not cover information held by a court.
A court is a place where things about the law are worked out.
The court may decide not to give you the records you have asked for.
This can be because you were not part of the legal matters that took place in court.
If you are a survivor of abuse in care the courts will usually give you the records you have asked for.
People who have been through abuse in care are called survivors.
Here abuse is when somebody has been hurt by somebody when they were in the care or guardianship of others.
You can ask for court records from other organisations like Disability Support Services.
These places should follow the rules set out in the:
The Official Information Act tells government agencies what to do with the information they have.
They cannot give you the information if there is a reason like the court has said no.
Click here to find out more about asking for court records.
You can contact the Privacy Commissioner by phone on:
0800 803 909
You can phone the Privacy Commission from:
If you find it hard to use the phone the New Zealand Relay service is for people who are:
You can find out more about the New Zealand Relay service at:
You can email the Privacy Commission at:
enquiries@privacy.org.nz
Click here to fill out a form on the Privacy Commissioner website
You can send a letter to the Privacy Commissioner by post at:
Office of the Privacy Commissioner
PO Box 10 094
Wellington 6143
Getting your records about when you were in care can make you feel lots of things.
It can be good to have someone to talk to about it.
You can talk to your:
Kōnae has information on where to get support you if you want to talk about how it feels to get your records.
Click here to find out what support you can get
These webpages are not in Easy Read.
Click here to download the information on this webpage as a PDF.
More Easy Read information is available.
Click here to visit our Easy Read library webpage.
Click here to learn about who made this Easy Read.