Find out what we mean by 'records'open_in_new.
The aim of Kōnae is to guide you through the process of requesting personal information about you or whānau (with their permission) in records that were created by organisations involved in decisions about your guardianship or care.
This website provides information about requesting records and about your rights to do so, including:
This website provides information about the organisations that made decisions about people’s guardianship, care, and living arrangements, and about the residences, homes, and institutions that people stayed in.
This website also provides information, tips, and advice about how to request records from each organisation.
People have told us that seeking your records may be difficult and can bring up a range of emotions. We have suggestions about where you can find support to help you.
Some of the reasons we have heard from people about why they want their records include:
All reasons are valid, and your reasons will be personal to you.
Find videos about how to use Kōnae. New videos will be added below when available. Subtitles are available for all videos.
Communities, including social services staff and volunteers may have people they support to access their records. Kōnae can be a resource to help them (and help you help them).
Learn more about supporting someone getting their records.
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