Making a claim can bring up a range of emotions. We have some suggestions on help and support you can access for this process.
Some Anglican organisations have their own redress processes.
Learn about redress from:
If your redress claim is with another Anglican organisation in New Zealand or Polynesia,
You email will be received by someone from Kooyoora Limited (Kooyoora).
The Anglican Church of Aotearoa New Zealand and Polynesia has contracted Kooyoora to handle redress claims. They are an independent organisation that specialises in supporting people through redress.
Someone from Kooyoora will contact you to explain the redress process. They can identify the Anglican organisation your claim is about and confirm whether the organisation is using this redress process or their own.
If your claim is about an Anglican organisation that has their own redress scheme, Kooyoora can help you find out who to contact.
If your claim is about an Anglican organisation that uses Kooyoora, they can:
You might want other options for help and support with making your redress claim. Find out who else can support you to make your claim.
Kooyoora will also work with the Anglican organisation to assess and respond to your claim.
What redress you will be offered depends on what your needs are.
It can include:
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